Contact us
We’re here to help and support you.
Live chat
Get help faster! We offer a live chat and bot service to answer any questions you may have. Our bot service is always available, however if you need to chat with one of our team please contact us during the below times: Monday - Friday: 8:30am - 5:30pmSaturday: 9:00am - 2:00pmBank holidays: 10:00am - 4:00pm
Other ways we can help
Email us
You can send an email to our customer services team at: [email protected]Call us
Sorry! Our contact centre is currently closed.
Opening hoursMonday - Friday: 8:15am - 5:45pmSaturday: 9:00am - 2:00pmBank holidays: 10:00am - 4:00pm
Write to us
You can also send us a letter via post to: Paymentshield Ltd
Southport Business Park
Wight Moss Way
Southport
PR8 4HQ